We want to make your life as simple as possible, so we include all of your utility bills (gas, electricity, water, WiFi) in the rental figure that you see on the property listing. As long as all tenants are full time students, you will be exempt from paying council tax.

We collect rent by direct debit. You will receive an invitation from our payments platform, Concurrent, to set up your direct debit before the start of your tenancy.

The best way to report maintenance is via the maintenance reporting page. Follow the link at the bottom of our website or click here. Reporting issues in this way ensures that they are sent to the right team member and can be dealt with as quickly as possible.

You'll receive details via e-mail on how to set up rental payments to Homie. We use a platform called Concurrent, and here you can set up either a Direct Debit or bank transfer from the platform itself. The payments dates and amounts that you've agreed in your contract has been moved over, and this will be reflected in the platform.

You will be able to make a 'one off' payment by bank transfer via the Concurrent payments platform.

We're here to help! You can contact us by phone, WhatsApp, E-Mail or webform. Simply head to our Contact Us page