Identity and contact details of the Data Controller
Homie Management Ltd (Homie) is registered in England and Wales with Company Number 15469480. Its registered address is at 10 Brook Street, London, England W1S 1BG.
Homie is the Data Controller and is committed to protecting the rights of individuals in line with the GDPR.
Contact details of the Data Protection Officer:
Homie has appointed a Data Protection Officer who can be contacted through contact@hello-homie.com. This individual has oversight responsibility for the usage and processing of personal data. Any questions relating to data security should be directed to the Data Protection Officer.

Information we collect about you
When do we collect information?
We will collect information from you when you register with us, apply to use any of our services, become our client, or contact us in person, by telephone, by email or by post. We also collect information from you when you provide feedback or complete a contact form on our website.
We may collect information about you from fraud prevention agencies and other organisations when we undertake checks such as identification verification checks, as explained further below.
What information will we collect and why?
We may collect the following information depending on the service provided:

• Your contact details, such as your name, address, telephone number and email address;
• Your date of birth, nationality, country of birth, country of residence, employment status and tax identification number (i.e. National Insurance Number);
• Passport details, driving licence and utility bills;
• Your place of study and your student number;
• Details of the services you request from us;
• Any records held by financial crime prevention agencies, on the Electoral Register and by providers of utility services; and
• Details of your employment status, income and source of wealth.

In some cases you are not obliged to provide any personal data to us, but if you have requested information or a service from us, we will not be able to provide it without certain information, such as your contact details. Before we can begin providing you with our services, we need to obtain certain information about you, so that we can verify your identity in order for us to meet our obligations under the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 and any other applicable legislation and for the purposes of crime prevention and fraud prevention.
You are obliged to provide this information and if you do not provide it, we will be unable to provide you with our services.
We also collect information from you when you voluntarily complete customer surveys, provide feedback or complete a contact form on our website.

Cookies
Our Website makes use of cookies. Cookies are files which our server uses to identify your computer. Cookies cannot identify which person is using the computer.
Homie uses cookies to understand site usage and to improve the content and offerings on our site. For example, we may use cookies to personalise your experience on our web pages and to provide you with a better service.
Cookies can only be placed on a computer where the user has given their express consent. You can choose to accept or decline cookies when you first access our site. We require you to indicate your choice via an automated “pop-up” box, which explains the cookies we use and what we use them for. Most web browsers automatically accept cookies, but you can also usually modify your browser setting to decline cookies if you prefer. If you decline to accept our use of cookies or set your web browser to decline their use, you will have only limited functionality in the use of our site.

How will we use your information?
We use information held by you in the following ways:

• to process your application to use our services;
• to undertake checks such as identification verification checks with fraud prevention agencies to enable us to comply with our anti-money laundering obligations and for the purposes of crime prevention and fraud prevention;
• to comply with our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
• to help protect your information and prevent unauthorised access to it;
• to deal with any queries, complaints or problems reported by you;
• to generate statistics relating to use of our website, such as the popularity of certain features or services. We do not use personally identifiable information for these purposes;

if required to do so